HIPAA compliant AI chat

A connected AI to securely chat automate workflows with patient documents, your EHR's data, and plan portals.

HIPAA
Compliant
SOC 2
Type II
Experience from
50M Payer Lives

Chat

Ask questions, look up patients, or get help with workflows.

What can I help with?

Ask GenHealth Anything
ONE WORKSPACE. A SHARED CONTEXT.

Go from “where is it?”
to “what’s next?”

Work through records, prepare an authorization, or organize a handoff.
Start with a conversation. Keep the context with you.

CONNECTED BY DESIGN

Your whole workflow.
In the conversation.

Your AI shouldn’t stop there either. Bring the information behind the work into the conversation.

01 / KNOWLEDGE

Read. Understand.
Put it to work.

Work through records and policies together. Turn long documents into summaries, checklists, and drafts your team can review.

02 / CONNECTIONS

Connect the context.
Keep your systems.

Bring healthcare systems, documents, and workflow context together through GenHealth’s connected AI platform.

03 / WORKFLOWS

Start with a prompt.
Leave with a plan.

Prepare prior authorization materials, organize operational work, and make handoffs clearer—with your team in control.

HEALTHCARE IS DIFFERENT

Built for the work.
Grounded in trust.

Useful AI starts with trust. Get familiar with how GenHealth handles healthcare data and the agreements that support your work.

Read the Business Associate Agreement
01

A healthcare-specific foundation

Built on GenHealth’s platform for healthcare teams and their operational workflows.

02

Clear terms for sensitive information

Review the BAA and privacy terms before introducing protected health information.

03

Human judgment stays central

Keep source review and team approval part of the process, from the first draft to the next action.

FREQUENTLY ASKED

The details.

What is HIPAA AI Chat?

HIPAA AI Chat is a healthcare-focused entry point to GenHealth’s UMPA app. It brings AI conversations together with the documents, policies, and operational context your team works with.

How is this different from a general-purpose AI chatbot?

Healthcare work needs more than a standalone answer. GenHealth connects conversations to healthcare documents and workflows so teams can work with relevant context and review the information behind the output.

Where do I go when I sign up?

You’ll continue to umpa.genhealth.ai, the GenHealth app that powers this experience. Create or access your account there to get started.

What should I review before using patient information?

Review GenHealth’s Business Associate Agreement, privacy terms, and your organization’s requirements before using protected health information. Your team should confirm the appropriate account setup and permitted workflows.

Does AI replace clinical or operational judgment?

No. AI-generated content is a starting point for review. Qualified team members should verify source information, clinical content, and any proposed action before using an output.

YOUR NEXT STEP STARTS HERE

Automate admin with connected AI

Meet the AI workspace built around healthcare.

Continue to UMPA by GenHealth
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