The everyday problem
An interactive preview can help a team understand navigation and workflow concepts, but it does not establish how the product will behave with the organization’s systems. It is most useful as preparation for a focused demonstration and a list of questions.
A practical approach
Explore the sections relevant to your daily work and note where real inputs, access, or integrations would be required. Ask the provider to show those dependencies in the actual product. Keep illustrative data distinct from evidence of production performance.
Try this with your team
Use a preview to draft three questions about an inbox-to-workflow handoff. Bring those questions and a fictional scenario to the product discussion.